FAQ

1. Ndingayifumana njani inkonzo eyenzelwe wena?

Iimveliso kunye nezisombululo ezenziwe ngokwezifiso zezinye zeenzuzo eziphambili zeTelsto. Siyavuya ukuphuhlisa iimveliso ezifunwayo ezifanela iimfuno zabathengi bethu. Nxibelelana neqela lethu lokuthengisa kwaye unike iinkcukacha ezininzi kangangoko unako malunga neemfuno zakho ezithile kwaye siya kufumana isisombululo esikusebenzelayo.

2. Yintoni isiqinisekiso somgangatho wemveliso yeTelsto?

I-Telsto inika abathengi bethu inkonzo esemgangathweni ethembekileyo kwihlabathi liphela. I-Telsto inikwe iSatifikethi seNkqubo yoLawulo loMgangatho se-ISO9001.

3. Ngaba iTelsto inika iwaranti?

I-Telsto inikezela ngeziqinisekiso ezilinganiselweyo zeminyaka emi-2 kuzo zonke iimveliso zethu. Nceda ujonge umgaqo-nkqubo wethu wewaranti oneenkcukacha ukuze ufumane ulwazi oluthe kratya.

4. Ithini imiqathango yokuhlawula yeTelsto?

Ukudluliselwa kwe-telegraphic kwangaphambili yindlela eqhelekileyo yokuhlawula. I-Telsto inokukwazi ukuvumelana nemigaqo eguquguqukayo ngakumbi nabathengi abaqhelekileyo okanye abathengi abanee-odolo ezikhethekileyo okanye iimveliso ezinkulu. Ukuba unemibuzo okanye iinkxalabo malunga nentlawulo, nceda unxibelelane nathi kwaye omnye wabameli bethu bokuthengisa abathengi uya kuba kufutshane ukukunceda.

5. Ziziphi iindlela zakho zokupakisha?

KwaTelsto, uninzi lwezinto zethu zipakishwa kwiibhokisi ezisemgangathweni ezinezintlu ezi-5, emva koko zipakishwe ngebhanti yokubambelela kwipalethi enefilimu yokusonga.

6. Ndingalindela ukuyifumana nini iodolo yam?

Uninzi lwee-odolo zethu (90%) zithunyelwa kumthengi zingadlulanga iiveki ezintathu ukusukela kumhla wokuqinisekiswa kwe-odolo. Ii-odolo ezinkulu zingathatha ixesha elide. Zizonke, i-99% yazo zonke ii-odolo zilungele ukuhanjiswa zingadlulanga iiveki ezi-4 emva kokuqinisekiswa kwe-odolo.

7. Ingaba kukho ubungakanani obuncinci kwi-odolo nganye?

Uninzi lweemveliso alufuneki, ngaphandle kwezinto ezithile ezenzelwe wena. Njengoko siqonda ukuba abanye abathengi banokufuna kuphela isixa esincinci semveliso yethu okanye bafune ukuzama okokuqala. Nangona kunjalo, songeza intlawulo eyongezelelweyo ye-$30 kuzo zonke ii-odolo ezingaphantsi kwe-$1,000 (ngaphandle kokuhanjiswa kunye ne-inshurensi) ukugubungela ukuhanjiswa kwee-odolo kunye neendleko ezongezelelweyo.

* Faka isicelo kwiimveliso ezigciniweyo kuphela. Nceda ujonge ukuba isitokhwe sifumaneka na kumphathi weakhawunti yakho.

8. Ndingaba njani iqabane likaTelsto?

Ukuba ukwishishini lezonxibelelwano kwaye unerekhodi eqinisekisiweyo yempumelelo kwimarike yakho yasekuhlaleni, ungafaka isicelo sokuba ngumsasazi ovela kummandla wakho. Ukuba unomdla wokuba ngumsasazi weTelsto, nceda unxibelelane nathi nge-imeyile unamathisele iprofayili yakho kunye nesicwangciso seshishini seminyaka emi-3.

9. Zeziphi iimveliso eziphambili zeTelsto?

I-Telsto Development Co., Ltd. igxile ekunikezeni izixhobo zonxibelelwano kunye nezixhobo ezifana neeRF Connectors, iiCoaxial Jumper & Feeder Cables, iGrounding & Lightning Protection, iCable Entry System, iWeatherproofing Accessories, iiFiber Optic Products, iiPassive Devices, njl. Sizinikele ekunikeni abathengi bethu isisombululo "sendawo enye" ​​seziseko zabo zesiseko, ukusuka emhlabeni ukuya phezulu kwinqaba.

10. Ngaba iTelsto ithatha inxaxheba kuyo nayiphi na imiboniso okanye imiboniso?

Ewe, sithatha inxaxheba kwimiboniso yamazwe ngamazwe efana ne-ICT COMM, i-GITEX, i-CommunicAsia njl.

11. Ndingayifaka njani i-odolo?

Ukuze wenze iodolo ungafowunela okanye uthumele umyalezo ku-0086-021-5329-2110, kwaye uthethe nomnye wabameli bethu benkonzo yabathengi, okanye ungenise ifomu ye-RFQ phantsi kwecandelo lesicelo sekowuteshini kwiwebhusayithi. Ungasithumelela ne-imeyile ngqo:sales@telsto.cn 

12. Iphi iTelsto?

Sikwindawo yaseShanghai, eTshayina.

13. Zithini iiyure zokuthathwa kweTelsto?

Amaxesha ethu okufowuna ngentando yi-9am ukuya kwi-5pm, ukusuka ngoMvulo ukuya ngoLwesihlanu. Nceda undwendwele i-intanethi yethu ukuze ufumane ulwazi oluthe kratya.