FAQ

1. Ndingayifumana njani inkonzo elungiselelwe wena?

Iimveliso ezenziwe ngokwezifiso kunye nezisombululo yenye yeenzuzo eziphambili zeTelsto.Siyavuya ukuphuhlisa iimveliso ezinqwenelekayo ezihambelana neemfuno zabathengi bethu.Qhagamshelana neqela lethu lokuthengisa kwaye unike iinkcukacha ezininzi kangangoko malunga neemfuno zakho ezithile kwaye siya kufumana isisombululo esikusebenzelayo.

2. Yintoni isiqinisekiso somgangatho wemveliso yeTelsto?

I-Telsto ibonelela ngenkonzo esemgangathweni ethembekileyo kubathengi bethu kwihlabathi liphela.I-Telsto yawongwa iSatifikethi seNkqubo yoLawulo loMgangatho ISO9001.

3. Ngaba i-Telsto inika iwaranti?

I-Telsto inikezela ngewaranti yeminyaka emi-2 kuzo zonke iimveliso zethu.Nceda ujonge umgaqo-nkqubo wethu wewaranti eneenkcukacha ngolwazi olungakumbi.

4. Ithini imiqathango yentlawulo yakwaTelsto?

Ugqithiso lwetelegraphic kwangaphambili yindlela yokuhlawula eqhelekileyo.I-Telsto inokukwazi ukuvuma imimiselo eguquguqukayo kunye nabathengi abaqhelekileyo okanye abathengi abanee-odolo ezinkulu ezikhethekileyo okanye iimveliso.Ukuba unayo nayiphi na imibuzo okanye iinkxalabo malunga nentlawulo, nceda uqhagamshelane nathi kwaye omnye wabameli bethu bokuthengisa abathengi uya kuba ekho ukukunceda.

5. Ziziphi iindlela zakho zokupakisha?

E-Telsto, uninzi lwezinto zethu zipakishwe kwiibhokisi ezisemgangathweni ze-5-layer corrugated, emva koko zipakishwe ngebhanti yokubopha kwi-pallet ngefilimu yokusonga.

6. Ndingalindela ukuyifumana nini iodolo yam?

Uninzi lwee-odolo zethu (90%) zithunyelwa kumxhasi kwiiveki ezintathu ukusuka kumhla wokuqinisekiswa komyalelo.Iiodolo ezinkulu zinokuthatha ixesha elide.Kuzo zonke, i-99% yazo zonke ii-odolo zilungele ukuhanjiswa kwiiveki ezi-4 emva kokuqinisekiswa komyalelo.

7. Ingaba kukho ubungakanani obuncinci kwiodolo nganye?

Uninzi lweemveliso azidingeki, ngaphandle kwezinye izinto ezilungiselelweyo.Njengoko siqonda ukuba abanye abathengi banokufuna kuphela isixa esincinci semveliso yethu okanye banqwenela ukusizama okokuqala.Senza, nangona kunjalo, songeza intlawulo eyongezelelweyo ye-$30 kuzo zonke ii-odolo ezingaphantsi kwe-1,000 yeedola (ngaphandle kokuhanjiswa kunye ne-inshurensi) ukuhlawula ukunikezelwa kwe-odolo kunye neendleko ezongezelelweyo.

* Faka isicelo kwiimveliso ezigciniweyo kuphela.Nceda ujonge ubukho besitokhwe kunye nomphathi weakhawunti yakho.

8. Ndiba liqabane likaTelsto njani?

Ukuba ukushishini lonxibelelwano kwaye unerekhodi eqinisekisiweyo yempumelelo kwimarike yendawo yakho, ungafaka isicelo sokuba ngumsasazi osuka kwingingqi yakho.Ukuba unomdla wokuba ngumsasazi weTelsto, nceda uqhagamshelane nathi nge-imeyile ngeprofayile yakho kunye nesicwangciso seshishini seminyaka emi-3 encanyathiselwe.

9. Ziziphi iimveliso eziphambili zeTelsto?

I-Telsto Development Co., Ltd. igxile ekuboneleleni ngezixhobo zonxibelelwano kunye nezixhobo ezifana ne-RF Connectors, iCoaxial Jumper & Feeder Cables, iGrounding & Lightning Protection, Cable Entry System, Weatherproofing Accessories, Fiber Optic Products, Passive Devices, njl. esizinikezele ukubonelela abathengi bethu ngesisombululo "sokumisa-indawo enye" ​​kwisiseko sesiseko sesikhululo sabo, ukusuka emhlabeni ukuya phezulu kwinqaba.

10. Ngaba i-Telsto ithatha inxaxheba kuyo nayiphi na imiboniso yorhwebo okanye imiboniso?

Ewe, sithatha inxaxheba kwimiboniso yamazwe ngamazwe efana ne-ICT COMM, GITEX, CommunicAsia njl.

11. Ndiwufaka njani uMyalelo?

Ukufaka iodolo ungafowunela okanye uthumele i-SMS ku-0086-021-5329-2110, kwaye uthethe nomnye wabameli bethu benkonzo yabathengi, okanye ungenise ifomu ye-RFQ phantsi kwesicelo secandelo lekowuti lewebhusayithi.Unako kwakhona usithumelele i-imeyile ngokuthe ngqo:sales@telsto.cn 

12. Ifumaneka phi iTelsto?

Sifumaneka eShanghai, eTshayina.

13. Zithini iiyure zokuthatha zikaTelsto?

Iiyure zethu zomnxeba zi-9am - 5pm, ngoMvulo ukuya ngoLwesihlanu.Nceda uqhagamshelane nathi ngolwazi olungakumbi.