FAQ

1. Ndingayifumana njani inkonzo eyenziwe ngokwezifiso?

Iimveliso ezenziweyo kunye nezisombululo zenye yezibonelelo zokuphela kweTelsto. Siyavuya ukuphuhlisa iimveliso ezinqwenelekayo ezilungele iimfuno zabathengi bethu. Nxibelelana neqela lethu lentengiso kwaye unike iinkcukacha ezininzi malunga neemfuno zakho ezithile kwaye siya kufumana isisombululo esisebenzayo kuwe.

2. Yintoni ukuqinisekiswa komgangatho wemveliso kaTelsto?

I-Telsto ibonelela ngenkonzo yomgangatho othembekileyo kubathengi bethu kwihlabathi liphela. I-Telsto yanikwa isiqinisekiso senkqubo ye-ISO90000 yoLawulo lweSo9001.

3. Ngaba i-tels inika iwaranti?

I-TELSTO inikezela ngewaranti yeminyaka emi-2 emiselweyo kuzo zonke iimveliso zethu. Nceda ubone uMgaqo-nkqubo wethu oneenkcukacha sezukileyo ocacileyo ngolwazi oluthe kratya.

4. Yeyiphi intlawulo ye-telsto ye-telsto?

Udluliselo lwefowuni kwiNgqondo kwangaphambili yindlela esemgangathweni yokuhlawula. I-telsto inokwazi ukuvumelana nemiba eguqukayo ngakumbi nabathengi abaqhelekileyo okanye abathengi abane-odolo ekhethekileyo okanye iimveliso. Ukuba unayo nayiphi na imibuzo okanye iinkxalabo eziphathelele kwintlawulo, nceda unxibelelane nathi kwaye omnye wabameli bethu abathengiswayo abathengi abaza kuba sekukukunceda.

5. Zithini iindlela zakho zokupakisha?

ETelsto, uninzi lwezinto zethu zipakishwe kwiibhokisi eziqhelekileyo ezi-5, emva koko zipakishwe ngebhanti kwiPallet ngefilimu yefilimu.

6. Ndingalindela nini ukufumana iodolo yam?

Uninzi lwee-odolo zethu (90%) zithunyelwa kumthengi kwisithuba seeveki ezintathu ukusuka kumhla wokuqinisekiswa komyalelo. Ii-odolo ezinkulu zinokuthatha ixesha elide. Kuzo zonke, iipesenti ezingama-99 zazo zonke ii-odolo zikulungele ukuhanjiswa kwiiveki ezi-4 emva kokuqinisekiswa kwe-oda.

7. Ngaba kukho inani elincinci lomyalelo ngamnye?

Uninzi lweemveliso azidingeki, ngaphandle kwezinto ezithile ezenziwe ngokwezifiso. Njengoko siqonda ukuba abanye abathengi banokufuna kuphela inani elincinci lemveliso yethu okanye inqwenela ukuba silime okokuqala. Senza, nangona kunjalo, songeza i-surchar ye- $ 30 kwi-odolo kuyo yonke imiyalelo engaphantsi kwe- $ 1 000 (ngaphandle kokuziswa kunye ne-inshurensi) ukuhlawula i-odolo kunye neendleko ezongezelelweyo.

* Faka isicelo kwiimveliso ezigcinwe kuphela. Nceda ujonge ukubakho kwesitokhwe kunye nomphathi weakhawunti yakho.

8. Ndiliqabane likaTelsto?

Ukuba ukwishishini lonxibelelwano kwaye unerekhodi eqinisekisiweyo yentengiso yakho, ungafaka isicelo sokuba ngumhambisi kwingingqi yakho. Ukuba unomdla wokuba ngumhambisi weTelsto, nceda unxibelelane nathi nge-imeyile ngeprofayile yakho kunye nesicwangciso seshishini esi-3.

9. Zithini iimveliso eziphambili zeTelsto?

Ukuphuhliswa kweTelsto CO., Ltd. Izifundo ezifana nezixhobo zonxibelelwano ze-fowunelelo, i-coaxial jumper kunye neemveliso zokungena kwi-CLEBER, izixhobo ze-fiber, izixhobo ze-fiber of theic, njl njl. Inikezelwe ukubonelela abathengi bethu nge "Ivenkile yokumisa-Ivenkile nganye kwizibonelelo zabo ezisisiseko, ukusuka emhlabeni ukuya phezulu kwenqaba.

10. Ngaba i-telsto ithatha inxaxheba kuyo nayiphi na imiboniso yorhwebo okanye imiboniso?

Ewe, sithatha inxaxheba kwimiboniso yamanye amazwe njenge-ICT, i-gitex, unxibelelwano, njl njl.

11. Ndibeka njani iodolo?

Ukubeka i-odolo ungatsalela umnxeba okanye umbhalo 0086-021-5329329329329329111110, kwaye uthethe ngomnye wabameli benkonzo yabathengi, okanye ungenise ifom ye-RFQ phantsi kwesicelo secandelo lewebhu. Ungasithumela nge-imeyile ngokuthe ngqo:sales@telsto.cn 

12. Iphi i-telsto?

SikwisiShanghai, China.

13. Zithini iiyure ze-telsto?

I-Cons zethu zibiza iiyure nge-9am - 5pm, ngoMvulo ukuya ngoLwesihlanu. Nceda ubone ukunxibelelana kwethu ngolwazi oluthe kratya.